We aim to dispatch all order received before 2pm on the same day. We use Royal Mail for shipping under the weight of 2kg. All UK shipments over 2kg will be sent via Parcelforce. Overseas items over 2kg may be shipped with Parcelforce or Royal Mail. If you are ordering 2 or more large kits it may be cheaper to purchase in separate orders.
Although overseas items have the option of with or with out tracking we highly recommend adding tracking to your parcels at checkout.
We will not share any of your data without having you permission. The web site if fully secure and our payment options are also all secure.
If you would lie to return an item please contact us first. Returns must be unopened in the original packaging. We are happy to refund within 14 days any items other than patterns. Due to the nature of patterns being easily copied we can not refund a pattern.
If you have any problems ordering please get in touch with us on our contact page.
We have two payment options. Paypal & Barclays. Both use safe and secure processing web sites
To view you order log into your account and select the orders option. If you added Tracking you can find this on your shipping label. Just click "Print" in the tracking section to view your tracking number
Login and click on "My Account" in the top right hand corner of your screen. You can then edit your account from here.